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MissionSafe: Our Story
In 1995 World Insurance Association began serving schools and other clients traveling domestically and overseas under the name Serving Abroad. The company's primary goal was to provide clients the best protection for the best price. In 2005, Bill Pope and World Insurance expanded to offer a more comprehensive range of coverage and rebranded as MissionSafe.
With 24 years of experience insuring the group travel industry, Bill recognized international travel was evolving and coverage needs were growing to include the sending organizations who are as much at risk as their travelers. There was also a gap between the coverage needed and the existing plans available to organizations. That is where MissionSafe stepped in and began to fill those needs and that gap. Our heart is to come alongside our customers and enable them to fulfill their purpose by protecting both the organization and its travelers as they move about the globe.
And now, we’re leveraging our expertise and strong carrier relationships to offer incredibly affordable travel insurance coverage to individuals and families, as well as groups.
No matter the travel - we've got you covered.
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Who We Are
MissionSafe partners with individuals, organizations, and travel agents to provide tailored travel insurance solutions. We support travelers facing illness or injury, disasters or delays, whether on domestic or international trips. Our services provide peace of mind, ensuring you're prepared for the unexpected while away from home. -
What We Do
At MissionSafe we serve as your back office by offering insurance coverage, service, and support, allowing you to focus on other aspects of your trip. We also assist trip leaders with tools and resources to enhance trip preparation and communication with your team. -
Our Proactive Approach
We have taken a proactive approach to provide:
- Customized travel medical insurance plans that maximize coverage
- Administrative support at every step, from enrollment through claims
- Travel preparation tools, crisis management tools, and educational videos for individuals, organizations, and ministries
We serve our customers by reducing your administrative workload and providing guidance during emergencies.
Let MissionSafe leverage our expertise and trusted partnerships to support you, your family, and your teams, as you travel the world.
Meet Our Team

Bill Pope
President

Stacy Williams
Director of Client Relations

Katie Hill
Account & CLAIMS Specialist

Janet Culbertson
Account Specialist

Racquel Rossbach
Account & Claims Specialist

Dwight Condrey
Account SPecialist

John M. Drye, Esq.
Legal & Compliance

Michelle Sutter
National Accounts

Brandy Freeman
Accounting Specialist

Catherine Wardach
Marketing Director
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Dave Pileggi
Video Production SPecialist

Deborah Ulsh
Director of SPecial Projects

Teresa Duvall
Director of HR

Lynn Reagan
Senior Operations manager

Dana Massey
Business development manager
Why Insure Your Travel?

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Peace of Mind for you and your loved ones
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Medical Coverage that travels with you

Easy & Affordable
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Prepare for Emergencies
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Minimize Unplanned Expenses

Reimbursement for Travel Disruptions

Protect Your Baggage

Safeguard your Vacation Investment
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Peace of Mind for you and your loved ones
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Medical Coverage that travels with you

Easy & Affordable
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Prepare for Emergencies
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Minimize Unplanned Expenses

Reimbursement for Travel Disruptions

Protect Your Baggage
Why Insure Your Travel with MissionSafe?
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Concierge Customer Service

Exclusive Plans & Products

Advocacy with Carriers
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Comprehensive Education
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Concierge Customer Service

Exclusive Plans & Products

Advocacy with Carriers
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Comprehensive Education
Feedback from Happy Clients
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Years Serving Travelers

Enrollments Processed

Groups and Clients Served
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Happiness Score
from Clients served in the last 12 months
"The team is always amazing and serves far and beyond!"
"Debbie was prompt in getting back to me and was very succinct with follow-up instructions and in setting my expectations accordingly. Thank you MissionSafe!"
"Stacy always goes above and beyond what is asked!! She is fantastic in everything she does!!"
"Always professional and prompt. Outstanding service."
"Such a pleasure to work with this staff. Wonderful communication."
"Stacy and Katie are the BEST! They always answer my questions promptly and the coverage is great. I highly recommend MissionSafe!"
"Professionalism with a kind touch of sincerity. Clearly the five star reviews are spot on with my personal experience! Blessings and kindest regards."
"Debbie was very responsive, answered all of my questions and helped me with some optional coverage ideas!"
"Very courteous, professional, and pleasant to work with!"
"Simply amazing!! Far and beyond!!!"
"Stacy is helping me so much. Her experience in the field quickly separates her from reps I have dealt with in the past with other organizations."
"I have worked with Stacy for several years now and have always been treated kindly. She’s prompt and professional and I have always enjoyed working with her."
"Love the treatment we get at MissionSafe - thanks!"
"I am so grateful for all of your kind, efficient and prompt assistance through the process of booking my trip to Israel. Even now in the difficult and unusual circumstances we are in, you continue your wonderful service!"